Privacy Policy

Effective Date: February 16, 2026 Last Updated: February 16, 2026

Introduction

EV Mobile Charging Las Vegas (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://evmobilecharginglv.com or use our mobile EV charging and roadside assistance services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Request emergency EV charging or roadside assistance services
Call or text us at (702) 758-5809
Fill out a contact form on our website
Make a payment for our services
Communicate with us via email at vallevoltslv@gmail.com
Establish a business or fleet account

The types of personal information we may collect include:

Contact Information: Name, phone number, email address
Location Information: Your vehicle’s location when requesting service
Vehicle Information: Make, model, year, battery level, charging port type
Payment Information: Credit card details (processed securely through Square)
Service History: Records of services provided, dates, and invoices

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on pages, links clicked
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience

We use Google Analytics to collect and analyze website traffic data. Google Analytics uses cookies to track visitor behavior. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

We use the information we collect for the following purposes:

Provide Services: To deliver emergency EV charging and roadside assistance to your location
Process Payments: To process transactions securely through Square
Communicate: To send service updates, arrival notifications, and respond to inquiries
Improve Services: To analyze usage patterns and improve our website and services
Business Operations: To maintain records, send invoices, and manage business accounts
Legal Compliance: To comply with applicable laws and regulations in Nevada
Safety: To document incidents and maintain service records for insurance purposes

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

Square: Payment processing (subject to Square’s privacy policy)
Google Analytics: Website analytics (subject to Google’s privacy policy)
Communication Tools: Email and messaging services

Legal Requirements

We may disclose your information if required to do so by law or in response to:

Court orders or legal processes
Requests from law enforcement or government agencies
Protection of our rights, property, or safety
Investigation of fraud or security issues

Business Transfers

If EV Mobile Charging Las Vegas is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure payment processing through Square’s encrypted systems
Limited access to personal information by authorized personnel only
Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. Contact us at vallevoltslv@gmail.com to request access or corrections.

Deletion

You may request deletion of your personal information, subject to legal retention requirements. Note that we may need to retain certain information for:

Completed transactions and invoices
Legal compliance and tax purposes
Legitimate business interests

Opt-Out

You may opt out of:

Marketing communications: Unsubscribe from promotional emails at any time
Cookies: Adjust your browser settings to refuse cookies
Google Analytics: Install the Google Analytics Opt-out Browser Add-on

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of their personal information. We do not sell personal information and have no plans to do so in the future.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to request deletion.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Remember your preferences
Analyze website traffic and usage patterns
Improve website functionality

Types of Cookies We Use

Essential Cookies: Necessary for website operation
Analytics Cookies: Google Analytics for traffic analysis
Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, including:

Social media platforms (Facebook, Instagram, TikTok, Yelp, Google)
Payment processors (Square)

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

Data Retention

We retain your personal information for as long as necessary to:

Provide services and maintain service records
Comply with legal obligations (tax records, business licenses)
Resolve disputes and enforce agreements

Invoices and payment records are retained for at least 7 years as required by Nevada law.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Updating the “Last Updated” date at the top of this policy

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

EV Mobile Charging Las Vegas – Phone: (702) 758-5809, Email: vallevoltslv@gmail.com, Website: https://evmobilecharginglv.com

Service Area: Las Vegas, Summerlin, Centennial, North Las Vegas, Henderson, Boulder City, Moapa, Primm, Jean, Indian Springs, Lee Canyon, Mt. Charleston, Harry Reid Airport

We will respond to your inquiry within 30 days.

Your privacy matters to us. Thank you for trusting EV Mobile Charging Las Vegas with your emergency EV charging needs.